Would you like to be able to find solutions that provide a simple, common language for you and your team to understand the motives behind behaviour? Would you like to prevent and manage conflict effectively and engage in meaningful dialogue at all levels of your organization?
If So, Read On…
As a transformational coach and trainer, I specialize in raising the level of awareness and development of Relationship Intelligence (RQ). We provide key insights and apply proven actionable steps to achieve greater results through effective communication and stronger relationships, both professional and personal.
Our programs and expertise are transforming personal and professional results.
Here Are Typical Results You Can Expect:
- Strengthened professional and personal relationships
- Restored trust, communication and collaboration
- Improved mindset, performance and results
- Increased sales and profits
- Enhanced working environment and employee morale
- Reduced cost of conflict through effective dialogue
- Effective leadership – ability to lead, motivate and inspire others
- Uncover life purpose – your “why”
- Experience a heart, mind and spirit transformation
- Raise your level of self-awareness, relationship intelligence and emotional entelligence
- And… for several clients – a saved marriage.
“How you respond to problems is more important than the problem itself…”Ricardo Camara
Those were the words of advice to my son this morning as he headed to work at 6am.
Whether you are a husband, father, son, employee or business leader, how you respond to difficult situations or people is extremely important; it reflects the depth of your character.
The ancient Book of Romans says “…but we rejoice in our sufferings, knowing that suffering produces endurance, and endurance produces character, and character produces hope, and hope does not put us to shame, because God’s love has been poured into our hearts through the Holy Spirit who has been given to us.”
As I work with business owners, leaders and individuals, it has become evident that many people are struggling to manage challenging situations. Having difficult conversations with clients, employees, managers and even family members can be incredibly stressful and uncomfortable.
Our human need for self-preservation often impedes our ability to respond in the right manner.Ricardo Camara
Until seven years ago, I too struggled in this area, especially when it came to personal relationships which had a direct impact on other key relationships, including at work. Fortunately, I experienced a transformation that changed everything and has led me to the work I’m doing today with my clients.
Here is one of my discoveries: too often our unconscious bias can trigger the incorrect conclusion and response in us; leading us to quickly make incorrect assumptions which are typically derived from our past experiences, conversations and even cultural influences.
This is especially true when we lack a full awareness and understanding of the true reasons driving us to behave in a certain way. You may perceive behaviours or responses of others as negative, foolish, or even harsh without knowing the real reasons “why”. Perhaps they have been experiencing some sort of conflict for a while and they finally blew up. As leaders, we will never truly know the answer to “why” unless we inquire and ask appropriate questions.
Please don’t misunderstand; I’m not saying we should condone poor behaviours or performance just because someone is having a bad day, or even because we may think they have a good reason for acting out.
Not At ALL…
What I am saying is, as a leader, we should not focus on the perceived negative behaviour without going to the core reason “why” it exists in the first place. That would be an incorrect and ineffective approach.
Unfortunately, when we allow assumptions to fill the gaps in the missing information, it often causes us to experience conflict, negative emotions, anxiety and stress in our professional or personal relationships.
To effectively deal with these situations, leaders need to properly develop their ability to have meaningful and difficult conversations, without the fear of going into conflict or losing control over the situations.
Your two OPTIONS…
- There are costly and unproductive ways of handling these situations, AND
- There are more productive and effective ways to achieve the right results that restore and strengthen collaboration, trust and team performance.
If you are looking to achieve better results in your business, or you’re wanting to restore or strengthen the key relationships in your life, then perhaps it is time to take action.
“The definition of insanity is doing the same thing over and over again, but expecting different results.”Albert Einstein
Husband, Father, and Transformation Coach